Terms of Use

Effective date: [1.1.2020]

Welcome to Fjuul. We’re happy you have decided to start Fjuuling. The Fjuul App is provided by Fjuul Vision Oy (company id: 2576529-6), Sofiankatu 4c, 00170 Helsinki, Finland (referred to as “Fjuul”).

These terms of use apply to your use of the Fjuul App. The terms of use are a legal agreement concluded between you and Fjuul for the use of the Fjuul App. Any use of the Fjuul App contrary to the terms of use may result in the deletion of your account.

Your insurance provider may have their own terms and conditions that also apply to your use of the Fjuul App. These are defined in your insurance contract or in other materials provided by your insurance provider. Fjuul is not responsible for the effect of Fjuul points on the terms and conditions of your insurance, or for any effect the use of the Fjuul App has for your insurance premiums, or other terms or conditions concerning your insurance.


Fjuul does not charge you for downloading, installing and using the Fjuul App.

Installing the Fjuul App and creating a Fjuul account 

You can install the Fjuul App and create a Fjuul account by using the invitation email from your insurance provider. In addition, creation of a Fjuul account and use of the Fjuul App requires that you agree to these terms of use, and give your consent to the processing of personal data as explained in the Fjuul Privacy Notice.

You may download, install and use the Fjuul App on a mobile device you use personally. 

The fitness devices, including any fitness apps native to your mobile phone such as Apple Health, you choose to connect to the Fjuul App as sources of the fitness data Fjuul App uses must be used by you personally and exclusively. This is to ensure fair and accurate allocation of Fjuul points.

How long is my account valid?

Your Fjuul account is valid as long as you have a valid insurance contract with the insurance provider partnering with Fjuul. When your insurance contract is terminated, or its conditions change so that you are no longer eligible to use the Fjuul App, your Fjuul account will be deleted.

If you wish to terminate your Fjuul account, you can do so at any time. Termination of your Fjuul account may affect the terms and conditions of your insurance.

Prohibited use of the Fjuul App

It is prohibited to trick the Fjuul App into awarding you more Fjuul points than you would be eligible for based on your own physical activity. Your insurance provider will be notified of any attempts to gain Fjuul points fraudulently. 

Availability and accuracy of the service

Fjuul aims at maintaining a high quality service, and at keeping the Fjuul App accessible and available for use at all times. However, it may happen that we need to perform maintenance or troubleshooting operations that result in the app not being available. We’ll keep the downtime as short as possible, and will try to inform you in advance of such situations. 

If you think the Fjuul app is not functioning properly, please contact support@fjuul.com.


The app software will be updated regularly in order to ensure optimal security and functionality of the app. You are responsible for installing the latest version of the app software. Fjuul is not responsible for any damages resulting from security breaches due to use of outdated version of the app software.

Changes and updates to the terms of use

Fjuul reserves the right to change and update these terms of use. Users will be notified of any substantial changes to the terms of use affecting the use of the Fjuul app.